Barking & Dagenham

Barnet

Bexley

Brent

Bromley

Camden

City of London

Croydon

Ealing

Enfield

Greenwich

Hackney

Hammersmith & Fulham

Hampstead Ponds

Haringey

Harrow

Havering

Hillingdon

Hounslow

Islington

Kensington & Chelsea

Kingston

Lambeth

Lewisham

Merton

Newham

Redbridge

Richmond

Southwark

Sutton

Tower Hamlets

Waltham Forest

Wandsworth

Westminster

GLA

Swimming Pool

Abbey Sports Centre

Dagenham Swimming Pool

Goresbrook Leisure Centre

Barnet Copthall Leisure Centre

Church Farm Swimming Pool

Finchley Lido Leisure Centre

Lamorbey Swimming Pool

Riverside Swimming Centre

Splashworld Swimming Centre

Vale Farm Sports Centre

The Pavilion Leisure Centre

The Spa at Beckenham

Walnuts Leisure Centre

West Wickham Pools

Kentish Town Sports Centre

Oasis Sports

Golden Lane Leisure Centre

Parliament Hill Fields Lido

New Addington Pool

Purley Pool and Fitness Centre

South Norwood Pool

Thornton Heath Pool

Acton Swimming Baths

Compton Leisure Centre

Dormers Wells Leisure Centre

Gurnell Leisure Centre

Northolt Swimarama

Albany Leisure Centre

Arnos Pool

Edmonton Leisure Centre

Southbury Leisure Centre

Southgate Leisure Centre

Arches Leisure Centre

Eltham Pools

Thamesmere Leisure Centre

Waterfront Leisure Centre

Britannia Leisure Centre

Kings Hall Leisure Centre

Fulham Pools

Hampstead Ponds

Park Road Pools

Tottenham Green Leisure Centr

Aspire

Harrow Leisure Centre

Hatch End Swimming Pool

Central Park Pool

Chafford Sports Complex

Hornchurch Sports Centre

Hayes Pool

Highgrove Pool

Yiewsley

Brentford Fountain Leisure Cent

Feltham Airparcs Leisure Centr

Heston Pool

Isleworth Recreation Centre

New Chiswick Pool

Archway Leisure Centre

Cally Pool

Highbury Pool

Iron Monger Row Baths

Chelsea Sports Centre

Kensington Leisure Centre

Kingfisher Leisure Centre

The Malden Centre

Brixton Recreation Centre

Brockwell Lido

Clapham Leisure Centre

Streatham Leisure Centre

Forest Hill Pools

Ladywell Leisure Centre

The Bridge Leisure Centre

Wavelengths Leisure Pool and Li

Canons Leisure Centre

Morden Park Pools

Wimbledon Recreation Centre

Atherton Leisure Centre

Balaam Leisure Centre

Eastham Leisure Centre

Newham Leisure Centre

Fulwell Cross Leisure and Recre

Ilford Pools

Hampton Open Air Pool

Pools on the Park

Teddington Pool and Fitness Ce

Westcroft Leisure Centre

St George’s Pool

Tiller Leisure Centre

York Hall Baths

Cathall Leisure Centre

Larkswood Leisure Centre

Leyton Leisure Lagoon

Waltham Forest Pool and Track

Balham Leisure Centre

Latchmere Leisure Centre

Putney Leisure Centre

Tooting Bec Lido

Tooting Leisure Centre

Jubilee Sports Centre

Porchester Centre

Queen Mother Centre

Seymour Pool

Crystal Palace

LPC Rating

LEISURE

HERITAGE

LEISURE

SWIMMERS FAVOURITE (9TH)

OTHER

GOOD

POOL IN NEED

GOOD

LEISURE

POOL IN NEED

LEISURE

GOOD

SWIMMERS FAVOURITE TOP 3

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SWIMMERS FAVOURITE (10TH)

OTHER

LIDO

SWIMMERS FAVOURITE (6TH)

CLOSED

POOL IN NEED

BEST POOL (4TH)

HERITAGE

LIDO

OTHER

AVERAGE

POOL IN NEED

AVERAGE

POOL IN NEED

GOOD

POOL IN NEED

HERITAGE

LEISURE

HERITAGE

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LIDO

SWIMMERS FAVOURITE TOP 3

AVERAGE

GOOD

AVERAGE

POOL IN NEED

BEST POOL (10TH)

POOL IN NEED

GOOD

AVERAGE

POOL IN NEED

LEISURE

POOL IN NEED

BEST POOL (7TH)

GOOD

LEISURE

GOOD

SWIMMERS FAVOURITE (7TH)

AVERAGE

GOOD

LEISURE

BEST POOL (8TH)

HERITAGE

LIDO

HERITAGE

GOOD

AVERAGE

LEISURE

AVERAGE

POOL IN NEED

AVERAGE

SWIMMERS FAVOURITE (5TH)

AVERAGE

BEST POOL TOP 3

LEISURE

GOOD

HERITAGE

SWIMMERS FAVOURITE (4TH)

BEST POOL TOP 3

POOL IN NEED

AVERAGE

HERITAGE

CLOSED

POOL IN NEED

BEST POOL (5TH)

AVERAGE

HERITAGE

AVERAGE

GOOD

LEISURE

GOOD

LEISURE

BEST POOL TOP 3

SWIMMERS FAVOURITE (8TH)

BEST POOL (6TH)

AVERAGE

SWIMMERS FAVOURITE TOP 3

BEST POOL (9TH)

GOOD

POOL IN NEED

Visit dates

24-May-05

23-Apr-04

22-Apr-05

03-May-05

27-Apr-05

16-Apr-05

02-Apr-05

25-Apr-05

13-Jan-05

09-Apr-05

07-May-05

04-Apr-05

24-Jan-05

12-May-05

18-Jan-05

20-Apr-05

11-Apr-05

13-Apr-05

14-Apr-05

08-May-05

18-Jan-05

24-Apr-05

22-Jan-05

20-May-05

25-Apr-05

24-Apr-05

08-Apr-05

13-Apr-05

14-Mar-05

29-Jan-05

05-Mar-05

10-Apr-05

11-Apr-05

12-Apr-05

28-Jan-05

16-Apr-05

20-Jan-05

24-Apr-05

10-Apr-05

03-May-05

02-Apr-05

23-Apr-05

24-Apr-05

02-Apr-05

23-Apr-05

02-May-05

28-Mar-05

27-Apr-05

17-Apr-05

14-Apr-05

06-Feb-05

02-Feb-05

04-May-05

CLOSED

03-Apr-05

07-Mar-05

19-Jan-05

11-Feb-05

05-Feb-05

21-Feb-05

13-Apr-05

16-Apr-05

15-Apr-05

13-Feb-05

15-Feb-05

17-Feb-05

31-Mar-05

09-May-05

15-Apr-05

20-Feb-05

13-Feb-05

21-Feb-05

05-May-05

22-Feb-05

15-Apr-05

13-Mar-05

07-Mar-05

10-Apr-05

09-May-05

10-Dec-04

07-Feb-05

15-Apr-05

28-Apr-05

28-Feb-05

18-Mar-05

22-Apr-05

06-May-05

18-Mar-05

08-Apr-05

11-May-05

29-Dec-04

22-Jan-05

21-Apr-05

19-Apr-05

11-May-05

09-May-05

05-May-05

09-May-05

07-May-05

22-Apr-05

09-May-05

14-Apr-05

08-May-05

09-May-05

13-Apr-05

03-Apr-05

02-May-05

17-Mar-05

25-Feb-05

07-May-05

20-Apr-05

13-May-05

07-May-05

10-Apr-05

11-Apr-05

25-Apr-05

21-Apr-05

22-Apr-05

03-May-05

07-May-05

03-May-05

17-Apr-05

21-Mar-05

12-Apr-05

21-Apr-05

07-Apr-05

24-Apr-05

12-May-05

08-May-05

22-Apr-05

Regular

20-Apr-05

28-Mar-05

14-Apr-05

08-May-05

29-Mar-05

23-Apr-05

08-May-09

05-May-05

10-Apr-05

19-Apr-05

24-Apr-05

28-Mar-09

21-Apr-09

13-Apr-05

27-Feb-05

18-Apr-05

06-Apr-05

09-May-05

13-May-05

23-Apr-05

11-May-05

13-May-05

28-Apr-05

General comments

Also good to see wide range of sports advertised, and very eclectic notice boards. Think this is because Council run pool so have advertised full range of sports dept activities (and other depts) not just whatson at leisure centres also run by a pool operator. Fairly new pool. Small and local. Just one pool trying to be leisure pool and swimming pool - difficult. / Five lane pool, no deep water, no windows. Viewing balcony very poor, seats 40 unable to see whole pool if seated. no windows in pool hall

The whole building interior and exterior needs refurbishing (the learner was shut due to roof and cladding problems)outside in need of refurbishment

The pool although 14 years old still looks modern and everyone is friendly. Because of where it is situated the only practical way of getting there is by car. It is basically a leisure pool. Light and airy building and pool. /

Very helpful staff. Enjoyable swim in clean, large, well designed pool with spacious surroundings, good café, helpful staff. Modern buildings, very functional designs / Best pool I've been to so far. The sort of place you would go to as a social event with a group of friends, although a friend of mine thinks Finchley Lido is better that Barnet Coptall!

My one concern was that there appeared to be fixed railings only about 3 ft from the main fire exit from the pool. Or though there were other fire exits through the changing areas I was concerned about the restricted acces to this one door. / This pool was of a very poor standard. Facilities were basic in the extreme and the pool was too short to do any proper swimming. Considering it costs the same as Finchley Lido it's a rip offVery poor building. More like a school pool

Information available on web site and in reception Interesting architecture – modern building / Recently improved pool. One of the best in the borough, but not a huge fan of the communal changing room/showers. Recently been refurbished

Very difficult to make seem clean when so scruffy and run down. Very scruffy but interesting because it is an old cinema / The pool will close next year. It's an old pool struggling to look dignified the changing rooms are on two floors, the lockers below stairs and the shower above. This is a serious mistake in design.

Newly opened. Signage in rest of building was poor. Tiny signs on doors or printed off A4 laminated paper ones. No signs for what was upstairs. Apparently there's a café but I only found what looked like a pub /

It needs a general overhaul. Cyclical decs /

Very good idea to build pool under shopping centre. Lots of dads with kids, very very busy. But is leisure pool, and while might be 25m, no good at any time for adult swimming.Part of shopping centre - 80's supermarket type architecture /

This is an eight lane pool which is clearly divided into two halves, one for open swimming (?swimtime?) and the other set up in three over-width lanes designated slow, medium and fast, separated by large anti-wave lane ropes. The five metre red sections at the ends of these make up for the lack of backstroke flags during public sessions. This is a modern high-quality pool which has been designed from the word go for access by disabled people and as a flagship facility for the borough of Bromley and base for Beckenham Swimming Club.

On previous visits to this pool, the swimming lanes have been given over to clubs etc, with no alternative being made to public swimmers other than moving across into general pool where 9 times out of 10 there are children and families splashing and playing in your way, making it impossible to get a good swim in. I think the pool manager should run an extra lane for public members when this occursNew lighting outside would be better and cctv / HIDDEN A BIT BEHIND A SHOPPING CENTRE, NOT THAT WELL SIGNED.

Pool like this in Hackney please! Refurbished pool, some less well maintained parts, but in general in excellent condition, clean, lively and friendly - though seemed a bit clubby. / INTRODUCING SHOO THE SHOES FOOTWEAR POLICY. NICE OLD BUILDING

Whole buidling a bit shabby /

Pool refurb announced / With a sunbathing terrace area and a deep outdoor pool open all year this really is an Oasis in the heart of London. Recent refurbished has transformed reception but changing room still basic

Clean and well maintained /

NO, FAIRLY MODERN

The pool is currently closed - until July 2005 - due to 'urgent health and safety issues' (local press 9.4.05) 1970's build . /

This pool is due to be demolished in July (?). Local clubs are hopeful that it will be replaced by a pool suitable for competition as currently this pool is the only one in the borough suitable for that purpose. Current guidelines from Sport England are encouraging wider public access to the detriment of competitive swimming.1960's build in need of modernisation due to be demolished and rebuilt ongoing dialogue with council to try to replace with a competitive venue. / This pool is due to be demolished in July (?). Local clubs are hopeful that it will be replaced by a pool suitable for competition as currently this pool is the only one in the borough suitable for that purpose.

Very helpful staff, brand new pool. / REALLY ENJOYED THE SWIM, VERY MODERN BUILDING

Victorian architecture / Good quality materials used for refurbishment. Hardwood floorboards and benches in viewing gallery.

Pool has 4 women only sessions a week - have not included these in total for public swim and adult lane swim /

Car park is paying from 6am until ?10pm inc weekends / Really well used leisure centre - the busiest I've been to so far. Real shame the deep pool is so badly lit and there's not more windows - otherwise it would be lovely to swim in.

Poor /

Fairly practical - not beautiful / Modern, new, excellent community pool.

1970s, ROOF UNDER REPAIR…TO BE KNOCKED DOWN IN 2006. /

Built 2002, modern, spacious, multi-facilities. Excellent example of community centre. Well constructed, gabled steel roof. Small pool, well used. / Modern and practical (austere)

Bright décor, solid mid-1960s architecture. / No awards here! Enormous shoe box

The Arches is an original mid 1930's Borough Swimming Pool. During the late 80's it was closed and converted into a Leisure Centre. It is quite welcomiing and has many facilities. The larger of the two pools was converted into a Leisure Pool a with flume and water jets. The smaller of the two original pools was left pretty much as it was with the original wooden changing lockers around the edge of the Pool and redesignated the Fitness Pool. Today the leisure pool was shut because it was 'too hot' since 'they had bought a new thermostat'. Consequently I could only view it from afar. The comments above refer to the Fitness Pool. Literature claims that it is fully Accessible for WheelchairsReasonably well maintained building with some areas showing signs of age. The Leisure pool has been thoughtfully reconstructed in the late 80's /

Small pool in a separate room looked popular - with cubicals all round the sides for changing. And excellent hydro poolold pool in need of general refurbishment and decorating /

What a waste of a location - could have enormous glass windows overlooking river, instead feels like being inside club with darkened windows, little natural light and big blue spotlightsPool on riverside, with grassy space around - completely wasted - could be fabulous, but looks like a neighbourhood office /

A 9 year old swimmer unable to do swimming as lifeguard refused to let her go beyond 'cork rope' (with adult) because he claimed her crawl was doggy paddle and area in front of cork rope too busy and shallow to do any swimming. Visibly old and rusty in many places inside /

Most changing rooms are too small for my daughter and I together and I'm only a size 12. / It was very busy in reception and in the pool because it was the easter holidays and the kids swim free scheme was going on. There was a lot of confusion in reception about whether the pool was open and to who - three girls before me in the queue were told the pool was closed until 2pm but it was full of kids when I got in and when I left at 1pm. A woman I spoke to in the pool said she had been told at reception the pool was closed for an aerobics class but when she'd gone round to the poolside so her grandkids could look at the pool and decide if they wanted to come back later, the pool attentant had told her that she and her two grandchildren were welcome to come in and there wasn't an aerobics class.

Had to ask for the information for Hammersmith and Fulham pools as no leaflets were avaliable. Also I have noticed that the majority of people who use the pool are middle class. I do not know whether this is by design. / A silly idea if private management have no interest in making it easy for swimmers, not a community pool.

A little shabby but not too bad / Best pool we've visited in London. Lido looks fun. Dated and austere.

Pay and display enforcement a bit keen. We got clamped being 10mins over. :( Timetables a bit confusing / Pool has very good facilities, but standards of cleanliness could be better. Changing rooms are cleaned most (but not every) morning, but not during the day. On busy days, litter can pile up and make for a depressing atmosphere. Also great having the library in the same building.

The pool has floor to ceiling windows on 2 sides that overlook nicely landscaped gardens / Very accessible to disabled people

It's a massive leisure complex with lots of activities on offer for all ages and abilities. The whole centre was bustling with people and both pools were very busy. Unfortunately the outdoor pool is derelict. It looks as though it hasn't been used for some years and is fenced off, the sauna and steam room are also out of use, they're located outside near the pool. There was also a funnel slide that's now out of action, the pool underneath it is empty and the area has been blocked off.Very large leisure complex with large grounds for outdoor activities. The overall appearance of the building from outside is clean and well maintained. / Amazing customer service - person who answered the phone went to look at noticeboards to try to track down details of swimming clubs for me. Nicely laid out reception area, other activities clearly signposted.

Very basic pool. Didn't encourage me to want to go back again. / The pool itself is quite old and needs cleaning or resurfacing, the effect of the worn away surface under the water makes it look dirty. The pool is mainly used for school swimming lessons, but they have made good use of the timetable when schools aren't using it. The layout of the building is quite unusual. The reception area is accessed around one side of the building next to the male and disabled changing rooms and the female changing area is back passed the front ot the building and around the other side. It's located near palying fields and the area does'nt feel very secure, it wouldn't be inviting to go there after dark due to the layout. There is no security in the changing areas as there is no one on the door and anyone can walk in. As the lockers were too small i took my belongings to the pool area, which the lifeguard didn't seem to mind. There was a woman in the changing area who was a regular swimmer and she said people usually pay the life guard, and advised against leaving valuables in the changing area as things had gone missing.Very small building housing just the pool. It looks a bit run down and neglected from the outside, almost derelict , particularly around the corner at the entrance to female changing room

Changing facilities are very good. Also poolside drinking water, which should be standard. Adjacent all-weather pitch and parking under construction. Current parking a bit of a rough ride. Temporary car park not well signed. / The pool is in a high crime area and is currently being guarded by private security which will stop when the car park is completed. It will probably then suffer vandalism as occurred in the old pool on the same site. We shall see. This pool is only a few months old, so everything is OK.

From outside looks like light industrial units. No signs. /

Opening hours may vary during school holidays. Ladies changing room (wetside) and men's (dryside) currently being refurbished. Reception said should be done in a week. Women currently changing in dryside and men in wetside changing rooms. / In the dark the pool surround and carpark are not safe. The interior has been refurbished to a high standard.

Apparently about to be redeveloped into a leisure complex with library etc /

Highgrove is a well run pool. There are plenty of activities for all ages and abilities, making the best use of the timetable of the pool. Sadly though, the pool changing rooms are very dirty and haven't been decorated for some years. But as the building has a new extension for the gym and fitness area, which has been planned and laid out really well, there must be plans to renovate the pool area. Although the pool could be accessed from the new changing rooms, which are very clean and well equipped, it's not a direct route and would probably be against health and safety regs.The original building is a bit grubby, but there is a new building on the side with a gym and various fitness classes, built in the same style as the main building /

This is just one big room - receptionist kind of does lifeguarding as well /

Would be a lot better with improved changing area. Appalling changing area, no natural light or ventilation. /

Motorway service station architecture

Nice 30s style building, Swiss style reception and tiled interior. / Pool working hard with local community, other swimmers in the changing room spoke well of staff and outreach - but state of building must put people off. Clearly run down, expecting replacement up the road.

NICE BUILDING, IMPROVEMENTS BEING DONE. / Basic

Smart building. /

1. There's a £1 operated machine at the side of the pool that dries (by means of infrareds) up to 4 people. It's great and people do not need to bring too many towels. 2. Pool is very child fiendly and well equipped for children and families. 3. Recently refurbished changing rooms. 4. Air cold outside pool. Recently refurbished /

Area is plagued with gangs of youths. Several friends have been attacked particularlly when on bikes.Tiles fallen from wall in main pool area /

A very good pool for lap swimming. The people who use it during the all lane swimming times are serious and generally conscientious. On weekends it becomes a family pool that the kids take over. A good pool for bringing children where you can easily watch over them.Excellent open design that is very light and welcoming. Only let down by the dated tiling in green, yellow and brown. Some floor tiles are broken. / Simple, functional, pleasing, unpretentious.

Lockers recently renewed and changing rooms redecorated, good job as they were getting tatty. Excellent pool with better facilities than average (Turkish Baths) although I can't vouch for the gym. The refit and clean over xmas 2004 has given the place a welcome spruce up if not made any major changes to facilitiesMajor internal restoration recently carried out including Turkish Baths. / As a charity, this pool provides a great unexpensive service to the community it serves (mostly students, people who work in Old St, and people who live in the neighbourhood). It is also perfectly accessible for disabled people.

Needs work - it is quite and old building. / Nice

This pool used to be a 33 metre pool with a shallow and a deep end. It had major works done a few years ago when a boom was put in the main pool reducing it to 25 metres and it is now one depth, which is quite shallow.

Nice view from pool into park area outside. /

EASY TO USE POOL, WELL MANAGED. / Obtaining information about the opening times as difficult. Information about the times on their website was at least 3 weeks out of date. Features are a dust trap.

A red brick building with little natural light except for pool hall. Slightly claustrophobic feel. May close and be replaced by a more 'modern' facility.

Basic Facilities only. Reassuringly hygienic and user-friendly.Would consider it as a "Local" Pool (cheap / friendly). Other sports availableOld building; not obviously a pool. No current restoration work. Looks small from outside, but very spacious inside (Like The Tardis) /

The lifeguards were very friendly and nice - and let me leave my bag on poolside with kit in it. I wish I'd taken pool shoes with me! The pool is treated with ozone I think not chlorine - the water was very salty. Which is good as stops you getting sore eyes etc. It would be a lovely pool if it were cleaner and had more money poured into facility!This is an old 1930s pool - the pool hall is nice with vaulted ceiling. It just needs money to restore it /

120 year old pool in need of restoration / It's rumoured locally that once a new sports centre in Downham (approx 3 miles away and not accessible from Forest Hill by public transport) is opened Forest Hill Pools is to close. Victorian building with dragon on roof recently restored.

Modern pool / Although it can be a bit of a disgrace at times I still say "Save Ladywell Leisure Centre"!!!!!

Tidy - lack of charm - plenty of parking / There are more laned sessions on Monday to Friday and Sunday not specified as adult only.

Friendly, helpful staff. Plenty of windows - light - very modern /

Very poor design /

The whole pool complex and changing rooms need to be retiled. It is old and appears dirty and uncared for. The bottom of the pool had litter on it and a lot of balls of hair. Old lane ropes are draped along the walls and windows and trail along the poolside which is hazardous. Steps at the deep end had been removed.Very poor design / Nice quiet, very helpful staff but needs a thorough refurb of the changing area to being up to scratch.Needs a thorough refurbishment of the changing rooms.

The pool was relined a few years ago which is an improvement. However, it is ruined by the very poor changing facilities. Also the ladies changing aree is by the deep end which if with children is a danger. Despite being a good length of pool to train in the lifeguards are hostile to those who wish to use pull bouys, paddles or fins when training, but fail to insist that swimmers should use lanes appropriate to their ability, hence you get good swimmers being held up by poor ones. All that is required is some enforcement of lane etiquette. / Not very pleasant pool to go to considering Wimbledon is a rich area. However there are many private sports clubs (cannons/holmes place/virgin) in the area. Soon to be refurbished

Had to ring up to find out about swimming club and be quite persistent to get the info. Beautiful old building, very modernised. Beautiful pool hall, vaulted roof. / I love this pool. Staff are friendly and helpful and the pool is a real gem. Good written documentation (part of Newham Leisure Brochure) and I am now a premium member at £43.95 a month which allows me to use all the facilities and all classes for just this fee. Also valid in Waltham Forest, Tower Hamlets and now Camden (The Oasis). BRILLIANT. Seems to be always subject to some kind of building or painting work.

Times filled in to indicate that adult lane swimming available during casual swimming times.Well maintained, freshly decorated, renovated. /

I went in half term so the programe was suited for more fun swimming. Wonderfully maintained new building - round the back of the Old Town Hall building. Great on safety: the pool was cleared entirely - with no panic, v well organised - because a girl was seen to be in difficulties. All ok. The staff explained the reasons for this very well.Beautifully retored old building with modern adaptings. Large domed light (natural) over the main pool. Imitation trees and rocks around pool adding to pleasant surroundings and holiday atmosphere. Car park too small for demand - it was full with maned barrier - so drove 2 streets away to park. / Great modern development part of historic town hall complex. Very well done. Very people friendly, done to high standard and done to last.

Radio music playing in pool area. Very good parking area and gren playing fields surrounding the centreModern glass frontage - clean and bright in good order - felt welcoming /

New contractors seems more conscientious. Runnels can get dirty and I think should be covered where people tread.

1. In spite of the drawbacks I like this pool for exercise. Old fashioned glazed bricks on floor help in checking speek, unlike featureless modern pool floors which just have the black liner. 2. I like the celing architecture which is helpful for backstrokes1930s design held together by hope. Changing rooms relatively new because of renovation about 15 years ago; but inaccessible for wheelchairs. Ample spectator room. Nice ceiling helps backstrokes keep in line. Loyal clientele or exercise but not ASA length. / Functional, a bit tatty but pleasant

Slightly run-down but great potential and look after. / This is my favourite pool I have been to. It has a very dedicated group of loyal swimmer, The speed of swimmers in the lanes seems to be much faster than anywhere else I've been. Summer can be a bit of a nightmare. If you want to do some serious lane swimming go in the morning or evening seasons. This is a beautiful old pool.

Have lane swimming and casual swimming all the time, but from 1pm till at least 8pm M-Th most of the pool is taken over by swimming classes and remaining lanes crowded.Whole place is made by situation at side of park and great big glass walls at side of pool / Space age drying booth. This is the best pool I have been to. Spoke to manager who was very helpful, pool will be non-smoking everywhere now. Superb listed 60s building, lots of glass so light and airy feel.

Pool seems to be undergoing major works. /

50P SWIMS FOR PEOPLE WITH £2 PASS. OLD BUILDING, WELL PRESERVED, NEEDS PAINT INSIDE / Nice building, changing areas need updating.

Old Victorian building in terrible state of maintenance despite monies available; all poured into gym / QUITE OLD POOL BUILDING, NICE OLD WELL MAINTAINED SIGN.

Lovely spacious modern building /

I'm a regular swimmer at this pool and their unlimited deal of £12.85 a month is a god send! There is a question about subsidence that's never fully been resolved in the 5 years that I've been going there - so hanging in there is all I can say (In that time to be fair they have tried, just without resolving it) / Clearly pool working hard to provide what local community want - very friendly committed staff. Fabulous to see aqua-aerobics class, and the way the staff handled changeover from lane swim to open swim. But this building is in a complete state. Needs investment. Nothing at the moment could make it feel clean.This building needs renovating

Free car park. Nice 30s style building. / The pool was threatened with closure sevral years ago ( 10-12 ) and a local petition was raised. Lottery money allowed the development of gym/squash facilities which has turned the centre into a vibrant if ageing leisure centreThe pool is of 1930's architecture and is showing its age whilst still being kept in reasonable condition withoutr having lots of money spent on it

Very good.

Recent refurb of changing rooms was good /

Recent work looks good /

Lot of information came from very complicated brochure which had to ask for at reception / The place is falling part.

Family orientated friendly community pool. Could do with some investment but be very happy to have at the end of my road. Modernish pool, but feels well worn. Not at all beautiful, functional. / Looks quite shoddy - faded 1970s look.

Pool does get very busy sometimes. Pensioners go in the morning before 9 which creates less space for working people / Wooded clad, welcoming, though in out of town shopping centre

Shopping centre architecture - glass pyramids from outside /

Unassuming very good local pool. Box like from outside, functional but very well maintained inside. Pool hall has glass wall so beautifully light. / Relatively new

Recently restored period pool a little small but well kept up and clean / The staff management is extremely good in terms of customer relations. Staff always helpful and friendly and seem happy. Recently refurbished in 2001 - good job.

MODERN, WELL MAINTAINED / Reception staff very friendly, helpful and knowledgeable about the facilities, very modern, all areas visible from eveywhere, "outdoor" feel as v. bright, airy with high ceiling.

Nice pool layout allows lane swimming all the time. Nice to have a diving pool. Refurbished in 2001 / Apparently further refurbishment will be taking place later this year.

Opening hours for end May - end Aug. Also open 6am - 5pm in Sep and all year 7am - 2pm for SLSC members.One of the last great lidos of London, great setting on the common, built in 1906, recently modernisation of entrance, changing rooms and café. /

Has just undergone re-furb of all changing areas, reception etc. Pool decent size and has all ness requirements. Car park a little cramped at busy times / I think it was a great centre but to me it seemed a bit over priced! It's a new complex so is pretty clean and in good condition.

Always a lane available for lane swimming.

GOOD SWIMMING POOL. SUPERB BUILDING, VERY GRAND / Really great pool. Really ornate pool and building.

POPULAR AFTER WORK POOL

Nicely kept old building, painted in subtle colours, changing rooms like private gym standard of fitting out, carpets clean and neutral - feeling is of a loved old building.

Badly in need of a complete overhaul / Grey concrete - pool area good, but surrounding + building in general has very run down appearance.

Best things about this pool

Very relaxed place, lots of people using pool and sports hall /

Clear water / The size - the diving area makes it 25m across the width at one point

Light and airy welcoming throughout /

Bright, clean, large, functional / Felt like a real swimming pool rather than a hole in the ground with a roof over it and had very good pool discipline!

All the staff were very friendly and helpful / Not much. Next to a big park!

Modern design and good size pool / Easily accessible by car, light environment, clean water. Quite easy to swim.

Seeing children having diving lesson / Brenda liked the temperature of the water - I hated it

brand new so clean and modern /

Not a lot of people in the pool /

Loads of kids splashing and having great fun - good to have such a place in shopping centre /

EASY TO USE, SHOO THE SHOES POLICY / The best thing about this pool is that it has clearly been designed for swimmers and makes you want to swim there!

Brightness from windows running alongside with sunshine coming in / GOOD CAFÉ, GOOD POOL HALL, NOVEL CHANGING ROOM LAYOUT.

Swimmers pool, despite so full, good etiquette and great swim. Swimmers place club atmosphere / NICE BRIGHT POOL HALL, EASY ACCESS. SPRINGBOARD SESSIONS.

Size of pools, sauna was good, ease of transport access near tube, buses and overground /

Two pools one outside / Calm and tranquility in the middle of Central London

Friendly atmosphere, clean, welcoming small and compact / Good layout, easy access from reception to changing to pool

Location - in centre of a large housing estate / VERY CLEAN WATER, GOOD SPECTATOR AREA

Welcoming, and lane swimming mostly available /

Provides the only competitive swimming venue in the borough /

The children like it here / CLEAN, HYGIENIC, SPACIOUS THROUGHOUT

Change on pool side: Victorian architecture/style of pool / Best water I've swum in, beautifully clear no debris at all and sunshine from overhead glass roof. Astonishing its so clean given there are poolside cubicles so lots of foot traffic. No litter anywhere.

Relaxed women only session /

The opportunity to swim 50m: the building is light and in parkland: the café is not fast food outlet / Water clean and tasted ok, not chemical

Near to bus and train / Friendly staff, near to home

Accessibility/cleanliness /

It didn't cost me anything to get in!!! /

Friendly, well run, community based leisure centre. Diving pit. / Very friendly and capable staff. 5m diving pool - albeit only open 1.5hrs Sat/Sun

Free large car park, very clean, creche

No plans for demolition. Phil McMillan MBE Swimming for the Disabled found at Southgate. / Leaving

Good water quality and without the schools it would be a good size pool for swimming /

Clean water/very good disabled changing and shower and pool facility /

Made lane for training during public sessions, very wide pool enables this to be option /

1.The anaconda shute. 2. Free for children during holidays /

Family friendly /

Not very busy first thing / Fun to see lots of kids enjoying the swimming pool

New Purpose facilities, which are clean and good for swimming /

Very helpful staff and the outdoor pool in the summer is a real bonus / Great atmosphere, superb facilities, helpful staff

Bright and airy / Can swim all day even when kids are having lessons because two 25 m pools

It felt genuinely accessible for people in wheelchairs not just DDA compliant and that has lots of benefits for other groups like families who can also use the big changing cubicles; kids and people swimming after operations who can use the ramp to walk up to get out (the ramp is also fun to swim up). Also on a bright day the pool sparkles from 2 walls being made entirely of windows. / Access and lighting

The changing rooms are quite new / Big pool, masses of lockers and cubicles. Staff were friendly and really helpful.

Not too crowded / There's only the pool, very simple. Ideal local pool

Cleanliness, nice open, mixed poolside changing 'village'. / The newness and water

Trip out of london - in fields /

Cheap, not too crowded. / The refurbishment has changed it for the better

Actually a nice pool to train in - depth of water at deep end meant it didn't get too messy from other swimmers, first pool I've actually stayed in to swim for a while /

The size of the pool, the deep end is over 12 feet / Great pool, very deep water - clean clear water

The 18 unaccompanied children were having a ball /

Popular, well run. /

Water slide, for kids. / Friendly helpful staff, really keen to help you use the centre

Cosy feel, potentially nice building, lots of activities on offer. / Good community orientated pool. Good swim because quite empty

THOUGHT OUT DESIGN, LOOKED AFTER POOL, INTERESTING ARCHITECTURE, CLEAN CHANGING ROOMS. / It's homely & friendly. Both staff and customers seem nice and quite welcoming.

Clean, well maintained. /

Great for children and families /

Good central location /

Large open area, well lit. Well maintained. Great location. / Simple layout

Spacious and great facilities (Turkish Baths etc) / The price, especially for concessions (I pay 1.30 each time) and easy reach by transport

Quite a nice old building and very close to Kings Road so easy to find / Architecture in main pool

Well organised, modern, disabled facilities well through through. Welcoming. / The showers

Airy atmosphere, wave machine came on during lane swimming. /

FRIENDLY ATMOSPHERE AND VERY CLEAN / Access from changing area

Convenient opening hours. Relaxed atmosphere, friendly. / The wooden ceiling and skylights above pool water that let in lots of sunlight. The fixed opening hours. The dedicated lanes for distance swimmers. The community noticeboard and leaflets. The atmosphere - welcoming, inclusive of a wide range of people in terms of ages, ethnicity, gender.

Spaciousness, airy, high ceilings, hygienic /

The facility is obviously used by local clubs a lot. There were lots of lively notices about kids swimming. There was a display cabinet with lots of trophies that the kids club had won, which was nice to see and engaging. The pool is very quiet and empty. /

Friendly local pool / Cleanliness of pool and friendliness of staff

Larger than average pool - good accessibility by public transport / It's very local for me - half an hour walk over Hilly Fields - wakes me up every morning - I love it!

Free parking. Good clean pool. / Staff helpful and attentive, all areas usually very clean (but not on the day I assessed it)

Light, clean, modern 'play' pool /

Very few swimmers in the pool /

It's size / Location in the park, nice but isolated.

Temperature / Near to home

Clean water, beautiful pool hall and very friendly / EVERYTHING - especially the pool itself

Clean, newly refurbished and very friendly staff /

Very popular and offers lots of clubs and classes. Lots of fun good features for children. Clean and well staffed. / Great women only session - all shapes, sizes, ages, races there - very relaxed atmosphers, also really clean well built pool

Popular and mixed age groups using pool /

Light and airy pool hall / ASA standard, equipped for serious swimming and diving

For me the regulars in the medium lane avoid interrupting one another and the peace, stress free, helps my heart / Friendly atmosphere bright and cheerful

Swimming outdoors, viewing area and café. / It’s the only pool that I know that is open air and open all year round.

View over park when swimming / Outdoor swimming, a lane to myself, views around pool.

Cheap. /

EXCELLENT SPECTATOR GALLERY, CAN WALK AROUND / Not too busy

Skylight roof / FRIENDLY/LOCAL FEEL

Positive atmosphere and architecture /

That it's open at all - it's the only one around here / Good water, great pool, really friendly welcoming local pool, felt very relaxed. Great to see so many women on Sunday morning in aqua-aerobic class

Building has lots of character and original features. / Well used, varied activities and well liked by its users

Busy centre, good changing rooms. / General convenience, civilized establishment

It is usually clean /

Refurbished changing rooms /

Late opening hours, wide lanes and quiet meant excellent for lane swimming / Lane swimming available

Community pool, well used, friendly atmosphere, all ages and races / That it is actually open till quite late (10pm). We like this pool. It should be open in the evening during school holidays for children. Working parents can't go during the day!!!

Near home - fairly quiet 9.15 - 10pm / The view (big glass wall), and 42 scouts and helpers having great time

Pool fantastically well adapted to local need - went to women only night which was packed with women, all ages, sizes, races, nationalities - most of whom couldn't swim - some in headscarves, tights, underwear, sports wear and one woman in full sari. Big swimming lesson going on one side which expanded so much that had to take over the only lane swimming area. Great atmosphere high level of chat. /

Underfloor heating in changing rooms. Seeing kids diving off high boards. Under water viewing area / Its depth; over 7 foot

Clean, convenient, location / The very friendly & helpful staff

Well maintained, hygienic. Good family pool. / Very modern, all areas visible from eveywhere, "outdoor" feel as v. bright, airy with high ceiling. Wave machine good fun. Very family oriented

DIVE POOL, GREEN, SPACIOUS POOLSPACE, NEAT POOL DESIGN. / It's a beautiful pool - bright, sunny, with a friendly atmosphere, and many loyal, regular users

Its outside location, amazing size and very special atmosphere whether on a packed summer afternoon or a quiet out of season day /

Very popular and offers LOTS of clubs and classes. Clean and well staffed, also heavily used by local schools / Great kids area in reception - not free though! Nice length of pool, lots of other activities. Good parking

The size including the fact there was lane swimming at all times /

The building and the pool are very well maintained and preserved.

Completely spic & span, friendly staff / GOOD LANES

Easy to get to from work / Another bright sunlit pool. Has really vibrant feel to it, all ages using it. When I was there there was a martial arts class for little kids, swimming lessons, 5 a side football etc going on. Not just the after-work crowd.

It is one of the very few 50m pools available to the UK public / Airy and bright, large

Worst things about this pool

Warm water, lack of deep water / No deep water (5ft) no diving

Slippery pool side / The surrounding area

No lane swimming /

Finding it, transport to and fro / Notices to say shower with costume on! Can't get all the chlorine out that way!

No pool discipline, people swimming in all directions and off all abilities! / The changing rooms. Those awful hair dryers that don't dry your hair and cost 20p a go.

Cleanliness of changing areas and toilets / Communal changing areas and showers means you can't shower with your trunks off!

State of changing rooms / The Pool Hall is grotty. I was there only by day, so, as there are some nice windows it was bright, but I fear that it looks sad at night.

soul-less, no noticeboards about community activities, viewing area was glassed in and just had vending machines. Like a airport lounge or hotel pool. Missed a real opportunity to put in lots more windows for natural light in the pool. /

the chlorine was a bit of a strong smell /

Hopeless for swimming - can only do widths next to wave machine /

SHALLOW MAIN POOL, PRICE, WHY 3.80? / The worst thing about this pool was how long it took to drive home on Lewisham's congested roads (journey out, 20 mins, journey back, 40 minutes)

A touch too cold / TEMPERAMENTAL LOCKERS.

Narrow lanes - difficult to overtake / SOME CHANGING BOOTHS ARE A BIT WORN DOWN

really dirty, very busy, building very shabby /

Very run down and need of refurbishment to get to some areas quite a maze / Narrow width with no leisure swim section

Bit small, not good for children / Showers were rubbish

0 / RUST IN SHOWER AREA

Pool closed at present. /

Due to be demolished with no guarantee that it will be replaced like for like. /

parking / NO WOMENS ONLY AT THIS TIME

lack of cleanliness but difficult to maintain because of age of building / Difficult to find ladies toilet outside pool hall ones. Disabled/ladies toilet not very clean.

Finding it. Warm water. /

Difficult to access pool without a car - although there are buses from Ealing Broadway tube - the car park is charged all week inc weekends: the state of the balcony / Deep pool really badly lit so a bit depressing to swim in on a sunny day. Seemed like not many lifeguards for all the swimmers.

car park charges / Cost of car park till late at night

Information leaflets unclear /

Those showers that turn themselves off too quickly! /

Lift out of order and changing on 1st floor. Not easy with pram. Attendants helped. Changing room drain grates grubby and smelly. Annoying tokens from reception for lockers - easy to miss signs informing you of this.

Main pool out of action due to small aerobics class. Awkward changing. No diving

The sweaty temperature

All parking is on street pay and display. /

Rough concrete steps access between pool and changing area /

Lack of deep water, but bit murky standardised pool /

1. Child poo in the baby pool. 2. Over zealous lifeguards /

Can get very crowded /

Area between pool/showers and changing rooms is freezing and floor dirty / Cold swim in crowded pool with little control from pool attendant (people ignoring lane swimming advice in the 2 lanes)

Run by Holmes Place. Feeling slightly 2nd class when walking past the Holmes place reception to the pool reception / SHALLOW, SKINNY LANES, SECOND RATE TO HOLMES PLACE MEMBERS.

Sauna area alternates between male and female between days / Inadequate seating for a drink after swim. No food/drink allowed in galleries. No so easy to get to.

Unclear from website that Training pool would be closed to public Sat 9am / Changing rooms are not as well looked after as they should be.

The changing rooms feel quite dark and enclosed. /

The overall cleanliness isn't very good / Water cleanliness was terrible. Toilets were unclean too.

Not easy to find within the arts complex. / In need of refurbishment or at least redecoration

A bit on the small side. The former pool was twice as long. / The baby pool can only take 25 bodies at a time so visits are timed

No showers / Council unwilling to spend money on a new boiler

Building work in progress / No lane swimming for public

Filthy footbaths to walk through that I'm still having nightmares about - full of hair clumps, soggy loo paper etc. Lots of scary signs about veruccas and other communicable skin diseases! /

Cleanliness of the changing rooms is very poor / Nothing particularly bad - just generally a bit run down

Water not that clean /

Shallow lane pool and smell in changing area. /

Changing rooms were spartan and bleak. / Dirty toilets

Changing area a bit spartan and could do with refurb / State of building really bad and horrible and radio played by lifeguards

NO CAFÉ! / Saw a cockroach on the lane divider! (Another visit, there was a spider in pool)

Not that easy to get to, male loos were in disrepair. /

Totally inadequate for lane swimming - not enough space. /

Lack of secure cuycle parking /

Dated décor and tiling. Can look a bit grubby even when clean. / Crowded, choppy water like swimming in sea. Lots of people sitting on sides with legs in water so difficult to turn.

The common showers, the poor hygiene in the loos area, the lack of clarity in the pool water

It's pretty small and feels a bit run down. / Changing rooms

No negatives, although it was quite busy - a sign of success though I guess! / Large parts of the pool sectioned off for private swimming lessons

None that were obvious. /

NOT THAT WELL SIGNPOSTED AND LIT FROM THE HIGH STREET. / Very dirty

Pool temperature frequently too high (29 degree +); chlorine levels high; changing area cold and in need of renovation. Showers can be cool, changing rooms dirty. /

Cramped communal male showers /

The cleanliness and level of hygiene in the changing and the pool. Lots of floating plasters in the pool etc. The air temperature was very cold - the life guard told me it is always like that as it's an old building. /

Scruffy / Due to the age of the building and its heating system it's only ever either very hot or very cold in the changing rooms

Changing rooms / The pool attendants / lifeguards don't appear to pay enough attention to the swimmers - one girl in particular is always miserable & likes to spend time arranging her hair - and she nodded off 3 times in the time it took us to swim 1 length…

Dirty changing rooms. / Heavily used by clubs and lessons on weekday evenings, so it can be difficult to find a time to swim after work.

Not suitable for serious swimmers. No car park. /

no 5m flags for backstroke swimmers. Lane ropes are old and ineffective. /

A bit of a trek without a car.

Showers and changing rooms

Price of entry / Changing rooms not as excellent as other aspects

No deep water in pool and no seating in changing area /

Chlorine was fairly strong. Entrance was not seen from main road. / Only thing was signs obscured by screens put up for women only session, but small thing

Finding it - I went past twice - its close to a major road junction, the entrance is down a driveway not easily seeen from the main road /

Got hit on head by enthusiastic swimmer in public session swimming with eyes closed. / No real adult learner pool. General public often inconvenienced by school swimming

Slow repair if anything goes wrong / Café area was closed

No sauna at time of visit / Rather pricey, but worth it. Strange opening times in winter. Very busy in the summer.

Unfriendly / The coffee.

Water had an unpleasant odour, tatty interior and tiny lockers. /

LACK OF INFO, CLOSED FRI + SUN / Needs updating

TOO HOT, NEEDS A LOT OF POOLSIDE WORK, NO SPECTATOR AREA

A little more cleaning in showers required /

It always breaks down (twice a year) / State of building

Smelly (deodorant) water and slightly tatty changing rooms. / Humidity will get very high in summer - does not have modern ventilation systems

Poorly lit outside and reception. / Nothing bad but I wish pools still had healthy snacks (Jamie Oliver required!)

Lack of lockers /

Scum line around pool and changing rooms which needed cleaning. /

Lack of cleanliness / Run down

Cold air round pool and narrow lanes / Overcrowding during swim classes and pool lane control

Grubby changing cubicles / Queueing behind 42 scouts and helpers for only 5 showers for whole pool. Changing village felt cramped

Warm, bit cloudy water - but not really intended for swimming. Shortage of showers (only 6 for entire pool and 2 not working). /

Cold air. Not enough toilets or showers - and all shared men/women / Layout of the changing rooms to lockers (separate) and communal dirty showers

Small / The dirt on the floor (from outside shoes on wet floors) of the changing rooms, broken locks to changing room doors, gum stuck on changing room wall - for many weeks

Smelly loo, no room for real swimming. / No visible pace clock or temperature signs

It's generally pretty busy

Temperature matter of opinion! /

Rubbish lane ropes in a busy pool - we could see some good ones lying in a corner

Lack of information of local authority website (applies to all Wesminster pools) /

The litter in the changing rooms

The soapy taste to the water / BUSY, SHALLOW POOL, SMALL CHANGING ROOMS

Too warm / Only 3 lanes up so could get crowded. Pool hall has an open corridor running down one side so it’s a bit draughty on the poolside.

Shower area is dirty / Although clean, very run down

POOL

How does a disabled person access the pool?

Yes - we have a pool hoist. / Through the changing rooms onto poolside

Through changing rooms on one level - hoist available to enter pool. / Hoist

Straight through to changing rooms there is a disabled locker and hoist. /

"Disabled access -ramp, changing room for disabled, guards to help". Very clear and helpful. / Pool hoist

/ Told it wasn't a disabled friendly pool. That they had spent some money improving facilities but that it hadn't been equipped for disabled people.

Pass through disabled entry barrier and level access is available to fun / tidal pool. / Told very politely there was a hoist into the pool and wheelchair access to the poolside

Very difficult because upstairs. And then they might bring a hoist over. Supposed to be putting in lift, but centre due to close in 2 or 3 years. / Depends on the disability - with a chair eventually ( later I was told instead that there is no disabled access)

First person I asked looked worried and said 'ask the lifeguards, I think it's possible'. /

They can access it through the men's and ladies changing rooms. /

Not using right words, but there is a contraction - sorry please ask a lifeguard. /

CHAIR AND HOIST, LOTS OF WHEELCHAIR USERS IN POOL. / Not asked, because it was obvious that the entire centre is wheelchair accessible; there is a lift on poolside for lowering people in while seated in a chair. The changing rooms and poolside are entered without having to negotiate any steps or ramps

/ Chair and hoist at poolside.

It all flat to the pool, then there's a pool hoist. /

A hoist. /

"With assistance using the hoist and chair." / Ramp at side of building.

Have chair hoist for pool. Flat to get in apart from footbaths which have to put a board over. / "There's a ramp there, and a ramp by Vann St. Are they male or female? [male] Oh, because there's a problem at the moment with the male toilets, but that will be fixed soon"

Acces to pool via portable hoist with seat. / THERE IS A HOIST AT THE POOL

Lift to get them to the first floor, disabled changing facilities with shower and toilet, hoist available on pool side, lifeguard assistance if needed. /

Doorway to poolside changing room, chair hoist, toilet not on poolside. Dissabled toiled in both male and female changing rooms. / Winch/hoist

Able to access pool with hoist / THERE IS A HOIST AT THE POOL

/ First person said go through the double doors and there's a hoist.

Yes we have a disabled person swim session and a pool hoist. /

0 / First person looked confused, second person said 'there's a hoist … I think there's a hoist… is the hoist still there?' Apparently they will open the downstairs doors so wheelchair users don’t have to use the steep entry ramp.

No access to main pool only to teaching pool. / No access to main pool

"Why do you want to know?" / Good access.

IN THERE! LIFT. / Use hoist

"There." / "Straight through changing, pool attendant will help if necessary." There is a hoist and separate stairway with rails into main pool.

/ "They are assisted if they need it".

There's a slope in the Leisure Pool. /

I am new here - ask this man….yes there's a hoist for access to the small pool and the hydro pool. Not the main pool. /

Yes they can, we have a special chair that can go in the water. /

There are key sessions for disabled people where they are assisted by carers and access is also through the beech entrance. /

Staff member asked another more senior who was there. The reply was 'There's a wheelchair ramp in the Dolphin pool' and asked if I needed it. / Didn't ask - was a bit chaotic in reception.

By a ramp in to the pool. Ask at the main reception for a key to the disabled changing room. There is also a lift. / They have a ramp directly into the pool and a chair.

Ramp and chair available. / Hoist, steps and railings, lift, new main door due for easier accees, disabled swim club

Wheelchair access provided and lift into pool. / Not sure, but I know there is a chair or something for them to get in the water. (NB the pool is easily accessible to disabled people, and there is a hoist chair, with attendants trained to use it.)

First person said 'there's a ramp into the pool, we can actually get a wheelchair in the pool'. / This is a centre for people with Spinal Cord injuries, the whole building is designed specifically for disabled people as is the pool, changing facilities and café

"There's a separate changing area with access to the pool" / First person said 'it's possible, and if they live in Harrow there's a discount card available'.

Clearly signed. / "Through the disabled changing rooms"

Pool hoist available. Wheelchair access to poolside. / Through that door into the dressing rooms. There is a hoist.

Yes they can [prompted about hoist]. /

No problem. The receptionist told me there was a hoist/lift on the side of the pool. / Straight through to disabled changing rooms. A hoist is available.

First person said 'there's a hoist'. Not clear how get access to pool though as changing rooms had footbaths. /

"Through the staff entrance next to the stairs." / Said had ramp, then rang for info about getting into pool - and confirmed had hoist.

We have a pool hoist. /

They can use the ramp. Lift to changing area. /

Have a hoist, only have to ask. / We have ramp access to building, then there is a pool hoist, best to ring up first - very helpful and encouraging.

We do have a hoist. / Detailed answer - they have a special chair, like on a pool hoist

They have a hoist. / No problem. The only issue is that we have single sex changing rooms, so if you need assistance, it will need to be with a same sex friend.

Chair and lift permanently at poolside. "Not a problem". /

Pool fully accessible to disabled people. There's a special chair that helps people going in the water. /

There's a chair! /

1.20 for disabled including helpers. There is a chair and a crane for access. / We have a special chair for entry to the pool - you can see it on the pool side.

Disabled hoist and changing facilities. /

"We have a cradle that we use, do you want to see it?" / "What do you mean?"

We have a cradle and the lifeguards can help. There are no steps from here to the poolside. / There is a lift

Down there, use lift and access pool. /

Let them know and they have a chair lift available. / Promote disability swimming

Through reception and take lift. There is disabled access to pool area. / There is a lift

First person (at reception) referred me to Lifeguard at poolside. No hoist, but staff willing to assist. /

They were very helpful and alerted us to their disability swim straight off - it's Thursday nights for an hour 6.30 to 7.30. Then told us where to change. /

Access through side door - carer organises. / By the side entrance

By lift to pool and then hoist into water. / I phoned and asked this question and "Hoist" was the first response - then I said "But are there any stairs or anything to get to the changing room and she said "yes" so I said "well, how does someone in a wheelchair get up the stairs" and she said "oh yeah, we've got a lift"

Direct access to pool. Help if required with hoist into pool. / For a disabled person in a wheelchair, they have a hoist to get them into and out of the pool. This is available at any time, you just ask at reception on the way in and they will get it out for you.

On same level - access via ramp to pool. /

Have to enquire. /

Supervised access. / Pool hoist in both pools.

"I don't know but there are disabled people who come here. I don't know how they get in the pool, but you can ask the lifeguard" (And later saw hoist at pool side). / "Pool hoist" - considerable information for disabled swimmers is given in the Newham borough leisure catalogue

We have a pool hoist. Then checked with colleague and asked how disabled the person was. /

Hoist into pool. Just ask. / Went to ask manager and came back and said have pool hoist which attaches to chair

"Hold on while I ask….yes there's a lift to get into the pool. Just ask first and someone will help you." /

Disabled access to building then we have a pool hoist. / Ramp to building. Disabled shower and toilet in men's and women's changing rooms. They can change there too. Poolside hoist available.

/ Hoist

We can help them get into the pool. /

/ Use disabled changing, we have a hoist.

Tell reception, they have a hoist to help them in. /

Receptionist wasn't sure, had to look myself. /

Yes : 2 doors, helpful. / NO PROBLEM, GO STRAIGHT DOWN CORRIDOR AND ASK LIFEGUARD

We have equipment and training to assist, and disabled swim for relaxing people. /

"No problem, but Peckham Pulse would be better because of the water temperature" "Too cold here….." / There is something, I don't know the name, that helps them to get in the pool - also we have a session for disabled people on Monday afternoon.

Have to go in on the Ladies changing side. No hoist but shelved steps into pool. / The receptionist immediately pointed out the disabled facilities and the disabled entry to the pool

Access to poolside, they have a host. Phone ahead. / Ramps and hoists - referred to leaflet

Via lift to first floor, and direct to small pool. /

Up chair lift and through to disabled changing room, and then onto pool. /

First person asked second who fetched manager who said not possible at present but are installing facility this year. / Person on desk had to ask for supervisor.

They use a hoist. / "They have a hoist" and from info book they have accessible toilet, hoist, wheelchair access to poolside and disabled parking.

We would fetch duty manager. There is a hoist to get into the pool. / We've got a poolside hoist to help.

"I'm not sure I'll ask". Rang upstairs and asked someone else, and said have chair there for helping disabled people in pool. /

Showed special entrance through to lift and disabled changing area. / "Ahhh I'm not too sure; if you want to I'll find out or come back later" (brochure is much more informative).

Hoist into pool, just ask. / I was shown (with hand gestures) how the disabled person would enter the pool - very helpful staff.

They have a chair for going into the pool. [The pool is shelved]. / "Straight in through reception to the changing rooms and the pool. No steps."

We have a hoist. / Lift at reception takes you down to the pool, and there is a hoist to help you into the water.

Sloping steps and lifeguards will help. /

Lifeguards will help you - just ask. / We have full disabled access to the pool plus hoist.

"The same as everybody else." / Disabled lift. Not on poolside all the time but get it out - easy to set up and winch them down into water.

/ Step free access to pool side.

By the lift down the corridor. / Lift

"Theres a door at the back and they press the buzzer and we go down and let them in. We can't open it from here." / First person said - there's a hoist, plus very detailed description of how to access poolside. Plus told about when would be good sessions - general swim, apparently.

No access at present. Looking at putting in a hoist. Would only apply to training pool. / Not acessible - no hoist or ramp to pool itself.

How do you rate the pool control?

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#DIV/0!

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How easy was it to find information for the survey?

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#DIV/0!

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WATER

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#DIV/0!

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#DIV/0!

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Temperature

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#DIV/0!

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Ask the lifeguard what the temperature is

Its about 30 degrees - I'll check. And then he got out the thermometer and put it in the pool to check - it was 29 degrees. Felt much warmer - air in pool was very warm / 85 degrees

34.0 its been that for several days /

30 degrees - checked with thermometer / There is a digital read out for all three pools as you enter reception. The main pool read 30 C

There was a dial on the wall that said that the temperature had be checked at 12 noon and was 30 C /

About 28 degrees. (Electronic board says 29 degrees). / 31

Dunno', then 'I'll ask' - apparently 29 degrees /

Main pool 28 degrees, learner pool 31 degrees /

Don't know (Board outside says 31 degrees) /

30 / The pool attendant showed me the temperature monitoring records which recorded the main pool temperature at between 29 and 30 degrees Celsius and said the teaching pool is maintained ?a couple of degrees warmer?.

/ 29 ON POOLOMETER

29 degrees to day (downstairs board says 30 degrees main pool, 31 degrees training pool) / 29

29 when last recorded /

On the day the inside pool heating was not working and to me it was bloody cold 26 degrees. Later I discovered that I would have been warnmer in the outdoor pool 30 degrees / 28deg. Clearly displayed at entrance.

Can't tell from here, but can let you know on the way out. / 28 degrees (sign up)

28˚C main pool , 30˚C Teaching pool / 29

28˚Clarge pool 31˚C little pool /

main pool 29˚C baby pool 30˚C / 29

/ You'll have to ask the duty manager - he said 31 degrees

30 degrees is it too cold for you? /

Neon displays boards in reception with temperature of each pool / I'll have to check' - apparently it was 28 degrees - the cold side of ok.

29 main pool. 30 teaching pool / 29degrees main. 30 degrees teaching

"Not your business." / 82

33 / 28C and 34C

26 / Asked 2 attendants both had no idea. Need to find and ask the Duty Manager.

84 /

It's 27 - when pressed she said it's always about 27 give or take a degree. /

23 degrees main pool, 30 degrees hydro pool, 25 degrees small pool /

31 degrees maybe /

32 degrees /

"It's usually 30 degrees" and went on to explain how the boiler maintains a constant water temperature. (I asked "What's the temperature of the water today?") / "28 degrees - it's a bit cold today, it's normally 30." There's a pool temperature indicator for the main pool in reception which pointed to 27 degrees.

/ 30

Wasn't able to ask but did see board outside constently monitoring the tempreture with LCD display all indoor pools had tempretures between 29 and 31 degrees / 28C in main pool, 34C in teaching pool

"Don't know" / Usually 28C

First said 'it's colder today isn't it? It's 29 degrees, usually it's between 30 and 32' / 30-32 degrees celsius

"29 in both" / First said 'I can find out' and put thermometer into pool for me. Casing was smashed though so didn't work and I was then told 'they haven't recorded the temperature all day, I'm afraid'. Air temperature was very cold - a door to outside corridor had been left open.

/ "30"

84 degrees / 85

"84 degrees" but felt colder / 85 degrees. Problem with boilers, council will not replace - Temp hot?

83 degrees when last tested. / About 94 - that's the learner pool. Main pool about 86.

I don't know, you'll have to ask the manager' Manager was not there and office was locked. /

"86, Small pool is lightly warmer" / 84 or 85 degrees - we've just <didn’t hear this word> the pool so it’s a bit colder than usual

Don't know. /

29 / I don't know its usually about 27 degrees - it’s the same heater and water for the main pool and the small poool, but people don't realise that.

31 / 31 degrees - both pools

/ 28.6 and the Lagoon pool is 30.4

29.5 /

"uh"? /

Digital display in reception /

28 / Should be 27/28 main pool and 33 small pool. Should be a board by reception.

/ There is a board with the current water temperature at the entrance of the pool, that day the main pool was 28 degrees

28.5 degrees in both pools / "28 and 5"

28 degrees in main pool, nearly 30 in baby pool. / The lifeguard looked it up in a book, 28centigrade. There is a sign like a clock also which shows the main pool at 28c. The baby pool was 32centigrade

Not sure /

Didn't know but told to ask reception (26 in main pool and 31 in teaching pool) / 27c

/ Forgot to do this - but there is a sign at reception and main pool is usually 28 degrees, teaching pool is usually 29 degrees. Not sure about baby pool.

Put her finger in and said its about 27 degress or 28 degrees normally its 30 degrees. Small pool 32 degrees. /

We asked the receptionist and she said '27 or 28'!!! We then asked the lifeguard and he said 'no idea'!! It was around 28 and a half. Give the lifeguard his due, he was very sweet and asked me the temperature when I got out! I told him it was 28. /

88F main. 88F activity pool /

19c BOTH /

/ The temperature of both pools is displayed behind reception, so there is no need to ask.

31 degrees /

29c /

29c / 29

28c /

30 degrees main pool / I think its 29 degrees (she checked on a form in the first aid room and siad yes 29 degrees).

Went and looked on chart and said 29 degrees. Took to see training pool which was couple of degrees higher /

Put her finger in and said its about 27 degress or 28 degrees normally its 30 degrees. Small pool 32 degrees. / About 29 degrees in main pool and 30 -33 in other pools

"Er the temperature - 29 degrees in main pool, 31 degrees in smaller pool" /

/ 80 degrees generally fairly even in deep and shallow end

80 degrees - problem is wall of cold water on back wash days. Difficult to get termperature even throughout. Steam boilers. / 28.1 degrees main pool. 29.3 small pool.

Not as warm as it could be. / 80, approximately

"About 30 degrees, but that's a guess" / 29

28 on temp board. /

29 /

31.4 degrees - helpful / 31

Gave accurate answer /

/ About 28 degrees - I can find out for you exactly if you like - is it too cold for you?

31 / 30 C - On view at front desk

29 and 34 in teaching pool / Main pool 28 deg C (teaching pool 32 deg C)

80 degrees /

About 84 degrees /

First said they didn’t know, second said 29 degrees main pool, 30 degrees baby pool / Should be between 26 and 29, if it feels cool then it's probably 26.

28 degress in main, 30 degrees in baby pool as far as he knows, but just had hose in the pool which may have lowered the temperature. / "I don't know" then checked with the other attendant "28.5" (I think it was much hotter)

Water is checked regularly. 28 degrees main pool. 31 degrees small pool. / Last time we checked 29 degrees and 32 for the baby pool.

"I don't know, why do you want to know?" Agreed it is warm syas more leisure poool and good pool for swimming is waltham forest pool and track. /

83 degrees in main pool - (but didn’t feel it) / 83 F

30 degrees / Asked the receptionist who asked someone else and came back to me with the answer "the pool is always kept between 28 - 31 degrees C".

DON'T KNOW, COLD. / Asked two attendants, who did not know. The receptionist knew. " A constant 31C in all pools"

Normal but I don't know. / 27 degrees - informal chat with fellow swimmers suggested it sometimes gets a little warmer.

9 degrees /

Main pool 28/29. teaching pool 33. / 27 or 28' - it was 27.

"Between 28 and 29 degrees" / 28 degrees

Written on a board. Large pool : 27, Small pool 31 / Written on a board. Large pool : 27, Small pool 31

Went to check - 28 degrees main pool. Didn't know temperatures of other pools. /

"About 28 degrees" ( I don't think so, much hotter than Queen Mother at apparently same temp) / 30 degrees

Didn't ask but water just right in my view. Not overly warm so you don't overheat. / Should be about 28 - 30 was answer.

HYGIENE

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Poolside

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Reception and other public areas

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BUILDING AND SURROUNDING AREA

Perceived safety of surrounding area and car park

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Ease of access by walking & public transport

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Outside appearance and lighting

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Pool hall appearance

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Reception appearance

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Cycle parking

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How visible are swimming pass/leisure card details?

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Signs from reception area to changing room to pool

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